Effective Date: February 16, 2026
Website: https://digitalsellify.com
Company: DigitalSellify
1. Purpose
This Service Level Agreement (“SLA”) outlines the service standards, delivery commitments, support structure, and responsibilities between DigitalSellify (“Company”, “we”, “our”, or “us”) and the Client.
This SLA applies to all purchased plans unless otherwise agreed in writing.
2. Scope of Services
DigitalSellify provides Done-For-You Digital Income Store services including:
- Digital store development
- Digital product integration
- Payment gateway setup
- Automation configuration
- Funnel setup (if included in plan)
- Branding customization
- Technical support (as per selected plan)
Service scope depends strictly on the purchased package.
3. Project Delivery Timeline
- Standard delivery timeframe: 7 to 14 business days
- Timeline begins after full payment and receipt of required information.
Delivery may vary depending on:
- Plan complexity
- Niche selection
- Third-party integration approvals
- Client responsiveness
4. Availability & Communication
4.1 Support Hours
Support is provided during standard business hours (Monday–Friday).
4.2 Response Time
We aim to respond to support inquiries within:
- 24–48 business hours
Support channels:
- General: contact@digitalsellify.com
- Support: support@digitalsellify.com
- Orders: order@digitalsellify.com
5. Revisions Policy
We provide unlimited revisions within the scope of the selected plan.
Revisions include:
- Design refinements
- Layout adjustments
- Product arrangement updates
- Minor automation corrections
Requests outside original scope may require additional fees.
6. Client Responsibilities
The client agrees to:
- Provide accurate and complete information
- Submit required assets promptly
- Review and approve deliverables in a timely manner
- Ensure compliance with local business laws
Delays caused by incomplete submissions may impact project timelines.
7. Third-Party Services
We may integrate third-party platforms including:
- Payment gateways
- Hosting providers
- Email marketing tools
DigitalSellify is not responsible for:
- Downtime
- Policy changes
- Account suspensions
- Platform-related errors
caused by third-party providers.
8. Service Limitations
DigitalSellify does not guarantee:
- Specific sales results
- Revenue generation
- Traffic volume
- Business success
Results depend on marketing efforts and client execution.
9. Termination of Service
We reserve the right to suspend or terminate services if:
- Client violates terms
- Fraudulent activity is detected
- Chargebacks are initiated without resolution attempts
10. Modifications to SLA
DigitalSellify may update this SLA at any time. Updated versions will be posted with a revised effective date.
Continued use of services constitutes acceptance of updated terms.
11. Contact Information
For SLA-related questions:
General Inquiries: contact@digitalsellify.com
Support: support@digitalsellify.com
Order Queries: order@digitalsellify.com